FAQ's
Frequently Asked Questions (FAQ's)
1. What kind of products does DreamElectronicx offer?
We specialize in home security products such as doorbells, door sensors, security alarms, and security cameras to help protect your home and loved ones.
2. Do you offer free shipping?
Yes! We provide free standard shipping on all orders.
3. How long does delivery take?
Orders are processed within 1–3 business days . Delivery usually takes 7–15 business days , depending on your location.
4. Can I track my order?
Absolutely! Once your order has been shipped, you will receive a tracking number via email to follow your package.
5. Do your products come with a warranty?
Yes, most of our products come with a standard warranty . Warranty details can be found on the product page or by contacting our support team.
6. What should I do if my product arrives damaged or defective?
If you receive a damaged or defective item, please contact us within 7 days of delivery at [your support email] , and we will arrange a replacement or refund.
7. Do you ship internationally?
Yes, we offer worldwide shipping . Please note that customs fees, taxes, or duties may apply in your country.
8. Can I cancel or change my order?
Orders can only be canceled or changed within 24 hours of purchase. After that, your order may already be processed for shipping.
9. How can I contact DreamElectronicx?
You can reach us anytime through our Contact Us page or email us at [your support email] .